Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping and billing address, phone number, and payment information collected when you place an order or create an account.
• Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages — collected automatically via cookies and similar technologies.
• Communications: Messages you send us via email or our contact form, including any attachments.

How We Use Your Information

• To process and fulfil your orders, including sending order confirmations and shipping notifications.
• To communicate with you about your account, orders, or customer service inquiries.
• To send promotional emails and newsletters — only if you have opted in. You may unsubscribe at any time.
• To improve our website, products, and services based on usage patterns and feedback.
• To detect and prevent fraudulent transactions and other illegal activities.
• To comply with applicable laws and legal obligations.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments (via Shopify Payments), and delivering orders (UPS, FedEx, USPS). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our site. Payment information is processed securely through Shopify Payments and is never stored on our servers. While we strive to protect your data, no method of transmission over the internet is 100% secure.

Children's Privacy

Our website is intended for use by adults purchasing products for children. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of marketing communications at any time.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at contact@reeseandbrothers.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at contact@reeseandbrothers.com or visit our Contact page.