Frequently Asked Questions

Browse our collections, select your size and colour, then click 'Add to Bag.' When you're ready, open your bag and click 'Checkout with Shopify' to complete your purchase securely.

We process orders quickly! Please contact us within 1 hour of placing your order at contact@reeseandbrothers.com and we'll do our best to accommodate changes. Once an order has been fulfilled, we're unable to modify it.

Yes! Gift wrapping is available at checkout for a small fee. You can also include a personalised gift message at no extra charge.

Enter your promo code in the 'Discount' field at checkout. Only one code can be applied per order. Codes cannot be combined with other offers unless stated.

Each product page includes a size guide with measurements. We recommend measuring your child and comparing to our size chart rather than going by age alone, as sizing can vary by brand.

No worries — we offer free exchanges on all full-price items within 30 days of delivery. See our Returns & Exchanges page for full details.

Sizing varies by brand. We note any significant fit differences on individual product pages. When in doubt, size up — children grow fast!

Standard shipping takes 3–5 business days. Expedited (2-day) and overnight options are available at checkout. All orders ship free — no minimum required.

We currently ship within the United States. International shipping is coming soon — sign up for our newsletter to be the first to know!

Once your order ships, you'll receive a confirmation email with a tracking number. You can also log in to your account to view order status at any time.

We accept returns on unworn, unwashed, and unaltered items with original tags attached within 30 days of delivery. Sale items are final sale.

Email contact@reeseandbrothers.com with your order number and reason for return. We'll send you a prepaid return label within 1 business day.

Refunds are processed within 5–7 business days of receiving your return. You'll receive an email confirmation once your refund has been issued.

No — you can check out as a guest. However, creating an account lets you track orders, save your wishlist, and check out faster in the future.

We take your privacy seriously. Your data is used solely to process orders and improve your shopping experience. We never sell your information to third parties. See our Privacy Policy for full details.